Carbon Net Neutral Technology Solutions Privacy Policy

Our contact details 

Name: Data Controller

Address: The Stables, 81 High Street, Hillmorton, Warwickshire

Phone Number: 07775 792241

E-mail: info@carbonnnts.com

The type of personal information we collect 

We currently collect and process the following information:

• · Personal identifiers, contacts and characteristics (for example, name and contact details)
• · If you contact us, we will retain your data (contact information) for mail distribution purposes

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• · An enquiry has been made by you directly to Carbonnnts

We use the information that you have given us in order to contact you and follow up on the enquiry and keep you informed of our activities.

We will not share this information with other organisations without your permission.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are;

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@carbonnnts.com

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information 

Your information is securely stored.   We keep personal information for 3 years. We will then dispose your information by securely removing data from our systems.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information. 
• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.  Please contact us at  info@carbonnnts.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@carbonnnts.com.  You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: 

Information Commissioner’s Office

Wycliffe House,

Water Lane,

Wilmslow,

Cheshire, SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk